Booking your first skin consultation can feel like a big step, especially if you’ve been frustrated with your skin for a long time. You might be wondering, “What will they say? Will they judge my skin? Will I be pressured into buying products?”
I want to put your mind at ease.
Your first consultation at our Rosebery clinic is the most important appointment you will ever have with us. It’s not a sales pitch. It’s a 60-minute, in-depth exploration of your skin, your health, and your goals.
Our “science-led, soul-soothing” philosophy starts right here. Here’s a step-by-step guide to what you can expect.
Step 1: The Welcome & The “Why”
First, you’ll be welcomed into our private, calm clinic space in Rosebery. We’ll sit down, and the first part of our chat is all about you.
This is what I call the “holistic deep dive.” I won’t just look at your skin; I’ll ask about its history, your lifestyle, your diet, your stress levels, and your current at-home skincare. This information is crucial, as it provides the clues to why your skin is behaving the way it is.
Step 2: The Clinical Skin Analysis
Next, you’ll get comfortable on the treatment bed for a gentle cleanse. This allows me to see your skin without makeup, oil, or environmental build-up.
Using a brightly lit magnifying lamp, I will conduct a thorough analysis of your skin’s health. I’ll be looking at things like:
- Your true skin type (it’s often different from what you think!)
- Hydration levels
- Areas of inflammation or sensitivity
- Pore size and congestion
- The type and depth of any pigmentation or scarring
Step 3: Education & Empowerment
This is my favourite part. As I analyse your skin, I will be explaining what I see and why I’m seeing it, in plain English.
My goal as a Dermal Clinician is not to just “fix” your skin, but to educate you. I want you to leave your consultation feeling empowered, finally understanding the “why” behind your concerns. We’ll bust some of those skincare myths you’ve heard and create a clear path forward.
Step 4: Your Personalised Treatment Plan
Based on everything we’ve discussed, I will build you a comprehensive, long-term treatment plan. This is not a “one-size-fits-all” solution. It is a bespoke plan tailored just for you.
This plan will include:
- At-Home Prescription: Recommendations for a curated routine of products that will actually work for you.
- In-Clinic Treatments: A suggested schedule of treatments to accelerate your results, whether it’s our Signature Facials, Byonik Laser, or Microneedling.
There is zero obligation to book a treatment or buy a product on the day. This is your plan, and you decide when you’re ready to start.
Can I Have a Treatment on the Same Day?
Yes! Many of our clients love to pair their initial consultation with their first treatment.
If you are keen to get started, you can book a New Client Consultation & Signature Facial. This allows us to do the full deep-dive analysis (Steps 1-4) and then transition straight into a beautiful, customised facial treatment. It’s the perfect way to begin your skin journey.
Ready to finally get some answers?

